Q: What types of files can I sell through Payhip?
You can upload and sell any digital file type — PDFs, videos, audio files, software, templates, images, and more. There are file size limits, but they're generous enough for most digital products including full video courses.
Q: Do I need to handle taxes and VAT myself?
Payhip automatically handles EU VAT collection and remittance for digital products, which saves you significant paperwork if you sell internationally. For other tax obligations, you'll need to consult your local requirements.
Q: Can customers download their purchases multiple times?
Yes, customers can re-download their purchases, and you can set limits on how many times if needed. You can also set expiration dates for download links if your products require it.
Q: How do I get paid for my sales?
Payments go directly to your PayPal or Stripe account, minus Payhip's transaction fee. You don't have to wait for Payhip to pay you — the money flows straight through to your chosen payment processor.
Q: Can I offer free products to build my email list?
Yes, you can set products to free and still collect customer information. This works well for lead magnets, free samples, or building your audience before launching paid products.